Questions to Ask
- Is the phrase "we've always done it this way" common among your operations team?
- Is your company struggling to connect operations with the sales and customer experience?
- Are day to day operations getting in the way of your growth?
- Does your operations team suffer from a lack of engagement of lack of fresh ideas for improvement?
- Are you having difficulty developing operations metrics that drive behavior and performance that align with the customer experience?
- Is your Operations team struggling to scale or keep up with significant increases in volume?
- Are defects or errors common in your product or processes?
- Are you struggling to document your operational processes?
- Is your team performing similar tasks using different methods, leading to inconsistent results?
Contact Lean Leaders to schedule your onsite assessment today.